Frequently Asked Questions

Everything you need to know about clean beauty and your shopping experience.

What defines a product as 'clean' at The Detox Market?

Every product we carry must pass our strict 'Banned Ingredients List' and meet our high standards for efficacy and sustainability. We vet every formula to ensure it is free from parabens, synthetic fragrances, phthalates, and over 1,500 other questionable chemicals.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of your package.

What is your return policy for beauty products?

We want you to love your routine. If you are not satisfied, we accept returns for store credit on most items within 30 days of purchase, provided they are at least 50% full.

Are your products cruelty-free?

Absolutely. We have a zero-tolerance policy for animal testing. All brands featured on our site are 100% cruelty-free.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Can I get a personalized skincare consultation?

Yes! Our Detox Ambassadors are available for virtual consultations to help you build a customized clean beauty regimen tailored to your specific skin type and concerns.